PRIVACY POLICY

C&C Grounds Maintenance (“we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in an open and transparent manner. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal Information We Collect

We may collect personal information that is reasonably necessary for the operation of our business, including but not limited to:

Name
Phone number
Email address
Property address
Details provided in enquiries, quote requests, or service communications

How We Collect Personal Information

Personal information is collected directly from you when you:

Submit an enquiry or quote request through our website
Contact us via phone, email, or social media
Engage our services

We may also collect limited information automatically through website analytics and cookies.

Purpose of Collection

We collect and use personal information for purposes including:

to provide you with a quote for our Services and to provide the Services
to enable you to access and use our website and associated social media platforms
to contact and communicate with you
for internal record keeping, administrative purposes, invoicing and billing purposes
for analytics, market research and business development, including to operate and improve our Services, and associated social media platforms

We will not use personal information for purposes other than those outlined above without your consent, unless required or authorised by law.

Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business, such as:

Website hosting providers
Email and communication platforms
Analytics and IT service providers

These third parties are only provided access to information required to perform their services and are expected to handle personal information in accordance with applicable privacy obligations.

We do not sell, trade, or rent personal information.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and accessed only where necessary for business purposes.

Cookies and Website Analytics

Our website may use cookies and analytics tools (including Wix Analytics and Google Analytics) to collect non-identifiable information about how visitors use our site. This information is used to improve website functionality and performance. You may choose to disable cookies through your browser settings, although this may affect website functionality.

Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond to all reasonable requests in accordance with applicable privacy laws.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle personal information, please contact us:

C&C Grounds Maintenance
Email: info@ccgroundsmaintenance.com
Phone: 0474 216 126

Last updated: 1st April 2026